I was uploading "Thumbnails and Images" but when I click for save, the thumbnail disappear. The thumbnail is a GIF (240x320) and I have been uploading al mi thumbanils in the same way
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I can't upload the thumbnail
Posted by ideaslite,
06 Sep 08
,04:18am
(2 Replies)
seller
joined 30/07/08
#2 Re: I can't upload the thumbnail 07 Sep 08 ,11:33pm
community guide
joined 05/12/06
Hi there,
Sorry to hear about the trouble, we'll look into it and let you know what's up asap.
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community guide
joined 09/04/07
Hi ideaslite,
Was just wondering - were you trying to upload a new content item, or change the thumbnails for an existing one, as I can't see any rejected versions in there?
If you were trying to change the thumbnails on an existing piece of content, once you've saved it it won't show up on the site immediately because of the way the site is cached. Just clear the cache in your browser and refresh the page and you should see the new thumbnails.
If it was on a new piece of content and you got an error message please let me know - eg what did the error message text say etc.
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