I just signed up with your free trial, and i am loving all the options. It came to my attention after checking out, that the format options weren't very clear, as i bought the square screen format that did not fit to my phone. If possible can you please send me the exact images i purchased with the widescreen? Please email me reguarding this issue @ itsurb@sugar-bloom.com
Browse our forums
| Title |  |
Date |
|---|---|---|
| News | 19/03/10 | |
| Support | 19/03/10 | |
| Networks and Operators | 12/03/10 | |
| Mobile Phones | 12/10/07 | |
| Ideas | 16/12/09 | |
| Bugs | 04/09/09 | |
| Title | |
Date |
|---|---|---|
| I didn't receive my game (1) | 17/12/09 | |
| problem with purchase, no download, money collected though (1) | 08/09/09 | |
| made a purchase but it is not showing as available (3) | 11/07/09 | |
| pay with phone (2) | 02/07/09 | |
| Cart Paid list not what is in download list (1) | 22/04/09 | |
| Paid with Paypal - no content available (1) | 22/04/09 | |
| Paid but not confirmed. (4) | 14/04/09 | |
| Moomim adventure (1) | 16/02/09 | |
| Download doesn't start! (1) | 09/01/09 | |
| No matches (1) | 21/10/08 | |
| Incorrect format resolution (1) | 20/06/08 | |
| Voeveo doesn't work for me (1) | 16/06/08 | |
| Content not supported (2) | 11/06/08 | |
| it does not send me anything (1) | 05/06/08 | |
| add to cart (1) | 24/04/08 | |
| Attempting to buy Poppy (3) | 24/04/08 | |
| "awaiting pickup" (1) | 23/04/08 | |
| Text not sent (1) | 23/04/08 | |
| PrePay - crash out (3) | 14/02/08 | |
| content didn't download when purchased (16) | 31/01/08 | |
| http status 401 (2) | 16/10/07 | |
| saying ph not confirmed (1) | 12/10/07 | |
| payment (4) | 12/10/07 | |
| Confirming Phone Details (1) | 12/10/07 | |
| Cud not choose payment option (not showing) (2) | 12/10/07 | |
Key: Date = Last Modified Date (x) = Number of Replies
Incorrect format resolution
Posted by b2bloved,
19 Jun 08
,08:19pm
(1 Reply)
member
joined 19/06/08
#2 Re: Incorrect format resolution 20 Jun 08 ,11:05am
community guide
joined 11/12/06
Hi there,
Good to hear that your loving the free prepay.
We have corrected the resolution settings for you phone so you should be able to browse and buy all wide screen content now.
We have re-sent you the link to the correct wallpaper size for one of your purchase. However the other wallpaper you brought only had one version which is "all square resolutions", its best to leave a comment or a request on the content item to let the seller know I've done this for you ;-)
cheers
1 Smiley
0 Frownies
0 Smilies
0 Frownies